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American Airlines Halts All Departures After Reservation System Goes Down
American Airlines spokeswoman Stacey Frantz said Tuesday that the system was fixed by 4:30 p.m. EDT. But the airline expects to see flight delays and cancellations throughout the rest of the day. Tracking service FlightAware says that as of mid-afternoon, American has canceled more than 700 flights and another 765 flights are delayed. (www.cbsnews.com) Mehr...
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What part about COMPUTER GLITCH do we not understand????? We had all experiened it on an individual basis if we have been a user for awhile. It's just magnified when it breaks out like this. Most corporations have redundancies to try and keep stuff like this from happening, BUT, you can oly do so much.
And many corporations are cutting everything to improve this quarter's earnings numbers. Salaries, benefits, positions are all fair game. Redundant systems for safety are also likely targets. Who needs a backup chute when you haven't needed the primary yet? (well, maybe the last is going too far)
I am missing something here Joel, or you are in the wrong conversation... What does the Salaries, Benefits, have to do with computer glitch. It is the internet that has the problems... As long as we continue to get more dependent on it with our Smart Phones, accessing banking, purchasing things on line, these glitches are going to become more of a problem and has nothing to do with Salaries. The internet itself is inherently fragile and was never intended to do what it is doing today.
Sparkie624, it was a bit unclear. The computer glitch may well have components of inadequate analysis and design, inadequate testing, and inadequate fail-over backup systems due to the continual cutting of anything that can improve the short term balance sheet regardless of the longer term negative consequences. Cutting of those among salaries and benefits are the tie in. I tend to disagree on the overall fragility of the internet itself. Dependency on just-in-time resupply with international suppliers is much more fragile in terms of disruption. I am very concerned about military avionic components when we don't even make circuit boards in this country. As for the internet- the original intent was to connect a universe of a whopping 254 computers world-wide. We sorta missed that mark. Computer failures are a matter of when, not if.
American Airlines Resumes Flights After a Computer Problem
• American said the problem was caused by an inability to gain access to its reservations system, called Sabre.
• the flaw was not related to the bomb attacks in Boston on Monday.
• American’s system problem did not come from Sabre's computer systems.
• Gate agents at Dallas were as uninformed as the passengers were, reduced to getting information from the airline’s Facebook page.
http://www.nytimes.com/2013/04/17/business/american-airlines-cancels-flights-after-outage.html?_r=0
• American said the problem was caused by an inability to gain access to its reservations system, called Sabre.
• the flaw was not related to the bomb attacks in Boston on Monday.
• American’s system problem did not come from Sabre's computer systems.
• Gate agents at Dallas were as uninformed as the passengers were, reduced to getting information from the airline’s Facebook page.
http://www.nytimes.com/2013/04/17/business/american-airlines-cancels-flights-after-outage.html?_r=0
Get used to it... As we get more reliant on computers and the internet, more of this is going to happen... the internet is quite fragil.
