Southwest memo cited staffing concerns as scrutiny grows over meltdown

Southwest Airlines canceled nearly 5,000 flights Wednesday and Thursday of this week while trying to recover from an internal meltdown fueled by a winter storm as regulatory scrutiny grew. Meanwhile, Southwest’s troubles may have been foreshadowed in a Dec. 21 internal company memo that highlighted a worker shortage in Denver, where Southwest has significant operations and which was pounded by the storm. Southwest accounted for about 90 percent of Wednesday’s flight cancellations by U.S.… (www.msn.com) Mehr...