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Working at FlightAware
FlightAware is the world leader in flight tracking; we accomplish this with creativity, innovation, dedication, diligence, and integrity. FlightAware is over ten years old, is self-financed, with millions a year in revenue, but still ambitious and with the hunger of a startup.
FlightAware's culture has been created around dedication to users and customers while having a good time doing it. There is no bureaucracy to slow down customer response or innovation with the exception of redundancy and standard tests to ensure reliability and accuracy.
FlightAware supports flex hours for most positions and a business-casual work environment. Lunch can be ordered using FlightAware's "LunchAware" system, which supports restaurant voting and cashless transactions. Fresh fruit and a variety of snacks are available for free. At the end of the day, FlightAware's Houston office has chilled beer in the refrigerator and plenty of frosted mugs.
Many of FlightAware's 90 employees hold an FAA pilots certificate and 100% of FlightAware employees have a passion for aviation and the service we provide.
In order to attract the very best, FlightAware offers competitive compensation, a fun work environment, and all the benefits that you would expect from the world's premier flight tracking company.
FlightAware offers completely free medical and dental coverage to full time employees. Employees can purchase additional coverage for spouse and/or children at the nominal cost. We have other benefits offerings such as vision, life/AD&D, short term disability and an EAP. New hires have fourteen days of paid time off and traditional paid holidays throughout the year. Compensation is competitive.
All employees can enroll in FlightAware's matching 401(k) retirement plan and are eligible for performance-based bonuses.
This profile of us by 37signals is a good overview of who we are. We've been around for a while, but we're still growing like mad. Be sure to check out the latest activity in our Newsroom.
FlightAware is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Must have current work authorization for any employer in the US and not require sponsorship now or in the future.
Our open positions are closed to agency/third-party submissions.
Provide an incredible experience for customers by interacting with them via e-mail, telephone, and FlightAware's online discussion forums. You will serve as a technical support representative, customer service representative, as well as a liaison between customers and the engineering & sales teams. (more →)